Virgin Media - please listen. on 01-08-2022 12:13. Read more. Eventually has to take them to court to stop billing me for internet I cancelled over the phone, email and snail mail. Once your parcel is booked, all you have to do is take it to a Yodel drop off store near you and let us take care of the delivery. I received a Yodel delivery of an iphone 14 pro max along with an Apple Watch. Virgin Media Forums Agent. What does your Yodel app say in terms of the tracker, does it suggest it's still with us? ^TW”“@SilentEL Thanks, Em. Get all of this information in the tracking section of the Yodel Parcel Tracker app. 3 weeks ago. Yodel Services. With parcel deliveries starting from just £2. Get all of this information in the tracking section of the Yodel Parcel Tracker app. 08. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Read more. Yodel works with many retailers to offer Return to Yodel Store services. Read more. Read more. Received message from Virgin your Hub 4 will be delivered on the 14th June 2022 you will be informed of a 2hr time slot. Read more. Afternoon, Has anyone else had problems with Yodel delivering their hub? We've just upgraded and were told that the new hub would be delivered on 15. It usually takes between 30 minutes and 2 hours for an engineer to set up your Virgin Media services, this all depends on the services you’re having installed. Thank you for the update, please let us know how things go. >DG”“@hymus_john Hello John, I am so sorry that your parcel has not arrived. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Yodel returned to sender. You can track your parcel as normal in My Account or wait to receive your email. Hi I have received a text message from either Yodal or Virgin, saying that my new Hub was meant to arrive yesterday and Yodal will be in touch to confirm a time slot. 23 but no sign of it. Picking up your package with Click and Collect. Yodel does not arrange refunds or exchanges. Do you have a tracking number for your delivery? ^ML”Finally, there is a customer service hotline available – 0344 755 0117. 5 million in 2020. You would understand my shock however when I received an email however to say that my package had been delivered at 8:12pm. Read more. Let us know how it goes. Read more. Hi , Thank you for your post and update on this I am so glad you have your new phone. Store locator. Virgin Media Quickstart set up. Your Virgin Media return En route. NB”Virgin Media on Twitter. wonkydragon. Compare prices for posting in the UK and abroad, and send parcels and mail across the UK and. 3. I would like to know if i can rearrange delivery or cancel the order. Parcel tracking. The person told me that i would receive a call to check some details but i don't understand why it had been sent to my local Yodel depot then returned in the first place. and delivery tracking information. Read more. Track your parcel back to the retailer with a unique code. Send, collect and return parcels at your local store from early till late, 7 days a week. Now get a letter from Virgin saying I have my TV and phone. Shaw (near Oldham) takes care of Manchester and northern parts of England. Find a. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Read more. Royal Mail Tracked 24. Just wondering how long it takes Yodel to deliver returned equipment to Virgin. Manage Your Account. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Arrowmunda. Read more. Have a delivered image sent directly to your device as soon as we have delivered your parcel. - 5160409I had texts off Virgin yesterday and the day before, confirming my broadband box was on its way and that Yodel would inform me of my delivery slot. I have registered for virgin media broadband and estimated delivery date when I placed the order was for tomorrow (16th Sept). m that Friday, it would most likely arrive the following day (Saturday) if not, then within 3-5 working days, which is perfectly fine. If you need help or advice about your Yodel parcel delivery or collection, click through to find answers to any parcel query. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. . Use our quick online tool to track an existing cargo shipmentSports Direct. I spent hours trying to get some info ou. These are often set up like phishing emails in trying to make you click on potentially dangerous links, or disclose. Read more. Yodel Direct, formerly known as Collect+, has over 10,000 Yodel shops across the UK, perfect. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Find a. Virgin Media 8KXE002644364961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 27. Receive a two-hour delivery window for every parcel delivered to a door. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714“@RobbieDurham Hi Robbie, thanks for your Tweet, I am sorry you're still waiting for a delivery from Yodel. Click & Collect with Yodel is easy. All Services. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). I'm a new customer, due to recieve my quickstart pack tomorrow but I don't have a yodel tracking number to see when it will arrive. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Verified account Protected Tweets @; Suggested users“@RDominic40 If you are able to give the team a call as suggested they can have a look at chasing this with Yodel for you. I would be grateful for any advice on the best way to proceed. You can return your Virgin Media order for free through Yodel – simply stick the delivery label you received with your order onto your parcel, making sure to cover up or remove the original delivery information. Joining in. Virgin Media 8T6P52794915A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 15. See new TweetsIt was meant to be delivered yesterday I can't contact a human on live chat or phone at Yodel. Your Virgin Media return En route. Find a. Who we work with. Get all of this information in the tracking section of the Yodel Parcel Tracker app. I've logged into the app and checked through all emails, but recieved no update from VM or Yodel. It's gone 12. They can choose from thousands of. Registration is fast, simple and absolutely free so please join our community today. On the VM app it says the order has been processed and dispatched but no tracking number. Re: Yodel (oh god, no) email when. Virgin Media 8T6P52751413A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 11. Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. Virgin Media 8T6P52787244A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 10. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Enter your Collect+ tracking code in the box above. Delivery service company Yodel has been hit by a suspected ransomware attack, leading to delays in parcel distribution and customers losing the ability to track. Account - Cable. Free tracking and cover available as standard. Return parcels to Podback Plastic. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). You may wish to get in touch with Yodel via their customer support team on 0344 755 0117. Your Virgin Media return En route. Following our upgrade to Volt I returned a Hub 3 via Connect+ on 29 September. To track a Yodel parcel with our Circuit Package Tracker simply push the “Track My Package” button. QuickStart, set up and connections. I'm sorry to hear you haven't received a confirmation text for your timeslot. Download the Yodel parcel tracker app now and enjoy a seamless parcel man… My virgin Iphone 14 was due to be delivered today 27/03 so I check yodel tracking and it says “returned to sender” upon sender’s request. Rob Beck ordered a new router from Virgin Media in March. Find out the status, location and estimated arrival time of your parcel. Just type in your postcode or location and you will see opening times for stores near you and their location on Google Maps. 7 million in fiscal 2021, up from £9. There are now several posts on here about this scam which has happened to me in the last week. Ordertracker accepts any international tracking number, it is an universal. Your Virgin Media return En route. Virgin Media Forums Agent. Called Virgin support at 5pm who confirmed a 7pm - 9pm Yodel slot. To do this, you’ll need to wait until you receive your tracking email. Close menu. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). It will expand a panel showing the profile settings. Now I am the one feeling uncomfortable (potential victim of fraud) because I have signed. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Re: Yodel. Yodel does not arrange refunds or exchanges. However, in the absence of their call, I do not have a contact number or tracking number to chase them for details. . Step 3 - Label the box – a letter came with the. Virgin Media 8QQA47843121A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Verified account Protected Tweets @; Suggested usersMy parcel of the broadband and TV box was with yodel and before they even attempted to deliver they have sent it back to sender has this - 5111436. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. My account. I've spoken via Yodel live chat who have rearranged delivery numerous times, but now its been sitting in the depot for the last week with the status "We're waiting for the retailer to provide further details. Then, based on where the sender is located, it’s sent to the right hub: Hatfield is for packages from South of England and London. Thank you,In this conversation. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. recognised, but I have received another email saying that it had been delivered, but not to me 😂 for information the tracking number was [REMOVED] 0 Kudos Reply. Prohibited and restricted items. Your Virgin Media return En route. Enter your parcel number on our tracking page to see if you are able to enter this information online. If you need help or advice about your Yodel parcel delivery or collection, click through to find answers to any parcel query. Parcel delivery and tracking FAQs. Xpress; Xpect; Xpert;. Forum Team In. VirginMedia can you please help!!!! 0 Kudos. Free tracking and cover available as standard. on 15-09-2022 17:43. Download the Yodel parcel tracker app now and enjoy a seamless parcel management, delivery experience and delivery. To send a parcel in just a few clicks, simply enter your details and parcel weight at the top of this page to get a parcel postage quote in seconds. Find a. Read more. You may wish to get in touch with Yodel via their customer support team on 0344 755 0117. It was originally known as the Home Delivery Network (HDN, full name Home Delivery Network Limited, HDNL), until it acquired the business-to-business (B2B) and retail operations of DHL Express UK and thereafter, rebranded itself as Yodel in May 2010. If you're waiting to receive a parcel or have sent your returns via Yodel, you might experience delays with. Hi, I've recently joined a broadband plan as a new customer and ordered a new self-installation kit. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Yodel Services. Hi my hub was suppose to be delivered on Friday 17th March, I believe my services also started then. While you may receive some updates from Yodel, our Package. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Free tracking and cover available as standard. You can track a parcel you're returning in the same way as one you're receiving. What date did we submit this order for you? ^AG”I ordered a a new router which Virgin claims was picked up by Yodel on the 24th. Yodel have failed to find my address for the last 2 days - making it 5 in a row - despite the fact that I spent an hour on their chatbot support yesterday and gave them full written instruction on how to find us. Yodel stole my parcel. This is what it says (which doesn't make sense to me?): - 5105152. So I went outside my house no. If it's a brand new sale/contract then please speak with our sales team instead on 0800 052 0238 and they'll be able to complete the re-order for you. These emails have been reported to Action Fraud and steps have been taken to remove the websites used in the emails with the registrar although the number of websites is vast. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been returned to. Read more. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. Read more. Hi Zach, they advised that I contact virgin to see why they requested it to be returned. Find your local Collect+ store using our Find a Store page (make sure you. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. Track your Yodel parcel delivery online with the tracking number jjd0002230082380836. Enter the parcel details. Your Virgin Media return En route. Virgin Media deliver their routers via Yodel And now Yodel's delivery tracker is saying that I am unauthorised to make changes, despite the fact that I only want to see if they've tried. Yodel tracking say equipment still en route to Virgin 3 weeks after equipment dropped off. All you need to do is put our kit in the pack, attach the included label and go to a Collect+ store. Log in“@UK4reVolution Yodel tracking numbers typically begin with JJD000 followed by other numbers. You also get the freedom to operate within your own timeframes and according to your preferred schedule. Find a. Help with tracking. co. Read more. Zooplus (but for extra you can upgrade to a different company - worth it!) Just to point out that Yodel was named worst parcel delivery service again this year. Free tracking available as standard. • Optimize shipping and save time for your team. Expecting delivery of router today but Virgin Media have not given me a tracking number. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Read more. The kit was due to be delivered on the 3rd. Track the delivery of your Collect+ parcel with our parcel tracking service. Read more. My Virgin Media App. The new and improved Yodel Parcel Tracker app now includes more features including Returns and Click & Collect services. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. Hello. Manage all your home and store deliveries in one place. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Find a. Read more. Return. | Read 207,341-207,360 Reviews out of 416,138Yodel stole my parcel. Virgin Media 8KXE002660400961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 14. When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. Close menu. Hi, Dave, I am having the same problem…my new equipment was supposed to be delivered on Monday by Yodel…. I do have the tracking number. Simply select the track your parcel link in the email and enter the code to get the latest update. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. I placed the order on the 24th, and then got an email on the 25th telling me that my order was on it's way. Your Virgin Media return En route. The virgin homepage says between 8am and 6pm it will be with us today (20/08) and it’s now almost 6pm. Virgin Media 8KXE002644364961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 27. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Simply drop your parcel off at one of thousands of local Yodel stores. About Yodel. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. She called back and left a voicemail confirming that it was booked in and would be. They'll send you an email (and a text too if you shared your mobile number) when your order has shipped, and another when it's been delivered to your chosen CollectPlus Point. Since the company’s inception in 2007, its teams have launched and scaled over 300 apps, including start-ups, scale-ups, and. Hi all, I stayed home from work all day today on the assumption my QuickStart Kit was due to be delivered but unfortunately, that wasn't the case. it’s for the flat above mine and I have no clue how to change it in my account since it says I am no longer with virgin media. This should help reduce the well-known anxiety of waiting for a parcel to arrive or the fear of it being lost. Get all of this information in the tracking section of the Yodel Parcel Tracker app. It was initially due for delivery yesterday but I received an email on the 25th that stated it would arrive on the 29th instead. Tuesday afternoon Virgin sent a text saying delivery has been delayed by a day. If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in. Most are open early 'til late 7 days a week. Print in Store available in 100% of Yodel stores. When your order has been dispatched, you'll receive an email from Yodel with a unique code to track the delivery. on 29-11-2022 08:31. - View Collect+ stores on a map. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Registration is fast, simple and absolutely free so please join our community today. Once the equipment is received, any charges will be removed from the account. Close menu. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). - Create and view a Collect+ account. Send. If you do have a two-hour window you will be notified by text and/or email on the delivery day. Latest Articles Back. How do I return my old box. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. Weigh your parcel in kg as accurately as possible – you can use your own scales or a kitchen scale. Head to our tracking page, enter your parcel number and see what options are available to you. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Send. Options. - Find your nearest Collect+ store. Virgin Media 8KXE002634726961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. Then, drop it. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714 Yodel is part of Logistics Group Holdings, and according to Companies House filings [ PDF ], it recorded earnings before income tax, depreciation and amortisation of £65. Because it was shittly designed, the people in the flats had holes drilled through the front wall and the cables running down the outside of the building. Free tracking available as standard. Find a. Virgin Media’s registration numbers are: Virgin Media Ltd BPRN00566 / Virgin Mobile TelecomsLtd BPRN01997We would like to show you a description here but the site won’t allow us. Read more. Read more. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Shop online with over 90 brands and have your items delivered to your local store. Find out what happens if you aren't in when our drivers attempt to make a Yodel. Browse Virgin Media Virgin Media Community. Find a. Once the equipment is received, any charges will be removed from the account. Download the Yodel parcel tracker app now and enjoy a seamless parcel man…Use our app to: - Send a parcel from any of our thousands of local stores. How to track a home delivery. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Let us know how it goes. It turned out to be a Samsung phone worth nearly £800, ordered (apparently) from the catalogue. 07-06-2021 13:00. Virgin Media 8QQA47844359A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. - Keep all your orders in one place. Yodel does not arrange refunds or exchanges. Virgin text me in the 25th telling me yodel would contact - 5191673. Your Virgin Media return En route. Yodel failed to deliver. All forum topics;YODEL. Yodel Delivery due tomorrow - No tracking and no order showing. Through the Yodel Track app you can arrange your Yodel Deliver to Store return and track its journey back to the retailer all in one place. Virgin Media 8QQA47839032A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. FREE Virgin Media Returns | Collect+ delivered by Yodel. Read more. No recent parcel is showing under your name and address. Zavvi. If we’re sending some replacement kit to you, you can track it or change the delivery date by signing in to My Virgin Media and heading to Orders & Appointments, or through Yodel once the kit has been dispatched. Quote & Book. Virgin Media 8QQA47827027A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 19. My new hub was due to arrive today (happy days! - or so I thought. Why use Yodel for returns? We have thousands of stores nationwide where you can drop off your returns. This is not my fault, I did as Virgin asked and sent it back via the supplied delivery service but Virgin are sending me text messages non stop demanding. Delivery - not arrived. Hi, I have returned a Hub4 as requested via collect plus I have the receipt with the tracking info on, however the last update on the tracking states it was processed at National hub on 7th August with no further update since. Find a. • Save on YODEL shipping budget & meet business priorities. Read more. We would like to show you a description here but the site won’t allow us. ^CW”“@AstroMikeMerri Yodel will usually post it if it can be, That way it will be in a safe place. Well-informed. Yodel is the least of your issues. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Access the ‘Recent Orders' tab on My Account (you will need to log in if you haven't already); Find your order, then click 'Track Parcel' to reveal the latest information on your order status. Yodel is just the latest victim of a cyber "incident" and undoubtedly will not be the last. Free tracking and. Find a. Find a. Please ensure that you select a store that is serviced by the courier handling your parcel (previously, parcels under the Collect+ brand were delivered by Yodel). Get all of this information in the tracking section of the Yodel Parcel Tracker app. Get all of this information in the tracking section of the Yodel Parcel Tracker app. ” Luckily for Angela she could rely on her CCTV system to support her. I signed up to Virgin broadband and was told my router would arrive on the 26th. Just another question. Quickstart is the quickest and easiest way to setup our services. Main menu; Bundles. Courier firm, Yodel, is experiencing delivery delays following a cyber 'incident' on its network. Check the live status of your order every step of the way, from the moment your parcel is picked up, in transit and out for delivery. 30pm and still no txt. Country customs and restrictions. Virgin Media 8KXE002656250961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 02. Here to help 🙂. Yodel UK Delivery. Can I ask on this topic, was the handset sent for delivery at any - 5160409Why Virgin Media still use Yodel as a delivery partner I don't know. Simply enter your parcel tracking number or click through from your Yodel emails to learn more about your parcel's journey. Your Virgin Media return En route. Yodel has been named as the UK's worst parcels delivery firm for the second year running, with over half of its customers rating it as "bad" on a poll on. I contacted Yodel and they said we ju. . We will also take a photo of your parcel when we’ve left it in a safe. Have you been issued with a tracking reference number from Yodel at all? What broadband hub are you currently using? Is the landline install so the landline is used via the hub? ^DB”Benefits of connecting YODEL through ShippyPro. Check with your retailer if you can use our home collection returns service or click here to see if you can return through our Deliver to Store service. Thanks so much for your patience with this. Yodel Direct parcel tracking. How to track a parcel. You will either receive a returns slip with your original parcel. In order to provide its easy pick-up and drop-off service for online retailers, CollectPlus is partnered with Yodel for parcel delivery throughout the United Kingdom. 4. But this was before we were due to move in - so when Yodel gave m. Check with your retailer if you can use our home collection returns service or click here to see if you can return through our Deliver to Store service. Virgin Media 8T6P52765757A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 01. The tracking code will enable you to track your parcel and will update to show when it is at the chosen Collect+ store. This would mean it has not yet been received by Yodel, once they do the will provide with the tracking info on this page for you. Virgin Media Forums Agent. So if you can nab a Hub 5 from Virgin it's well worth it. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Read more. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. My quick start package was due to arrive between 6:30pm - 8:30pm last night. the Yodel app you can. Furthermore, VM agent asked the VM client (me) to be the middle man to help. Your Virgin Media return En route. - View Collect+ stores on a map. It is possible that the tracking number has more or less characters, it can vary between 8 and 20 maximum. Reply. Yodel customer service said they couldn't do anything without a tr. Get all of this information in the tracking section of the Yodel Parcel Tracker app. If not, you currently cannot upgrade your delivery service but don't worry, your parcel should reach you by 9pm on or before your expected delivery date. Get Started Today. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Enter the receivers address - where you want Yodel to deliver to. . It looks like I have received a proper contract for the broadband. It is privately owned by the billionaire. Keep an eye on the Yodel tracking site and if you're still getting text messages after it shows the equipment has been returned, we can investigate further if needed. Have you received a number similar to this? ^AA”“@GoLuckyGrace1 Ah okay, I am so sorry to hear the parcel is missing. When he arrived home one day he noticed a note in the letterbox from Yodel. Most QuickStart kits have just 6 cables, connectors and powerlines to. If your returns label just shows the Collect+ logo, please select Yodel. Virgin Media 8QQA47850991A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 14. Your Virgin Media return En route. Virgin Media 8KXE002398167961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 13. Drop items off at a time and place that suits you. I’ve been charged to replace kit but have sent back via Yodel, what can I do? Call up and tell us the tracking number on your Yodel receipt, so your return can be confirmed and. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). You can also use a universal tracking tool like Ship24 to easily track your Yodel package. Tracking says it was suppose.